I am hoping that someone can help me. A few months ago my phone randomly starting restarting so I talked to Motorola and they said for me to just send back the device and they would give me a new one. The new one did the same exact thing so they sent me another one. This one is doing the same thing as well.
I am assuming it is an application that is causing the "restarts". Sometimes the screen goes black for a few moments, all of the applications close, and then it comes back on without a restart. When the screen starts working again the SIM card takes a few moments to start working again but other than that no issues.
When it actually restarts completely, the system crashes completely and automatically restarts. When it does this it always will say "Android is upgrading..." and it takes about a full hour to use my phone again.
I am on a Moto X 2014 with Android 5.1. I just use my phone for work and its pretty much unusable. My hope is that it is an app that is causing it but I have no idea how figure out which app would be causing that type of issue.
I am assuming it is an application that is causing the "restarts". Sometimes the screen goes black for a few moments, all of the applications close, and then it comes back on without a restart. When the screen starts working again the SIM card takes a few moments to start working again but other than that no issues.
When it actually restarts completely, the system crashes completely and automatically restarts. When it does this it always will say "Android is upgrading..." and it takes about a full hour to use my phone again.
I am on a Moto X 2014 with Android 5.1. I just use my phone for work and its pretty much unusable. My hope is that it is an app that is causing it but I have no idea how figure out which app would be causing that type of issue.
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