Can't sign in to Samsung account after factory reset
I forgot my alternative password and chose factory reset by holding volume up key, home button and power button together. It resulted in my phone being locked. But after reboot, it asks for Samsung account ID and password. While entering the ID and password, all i'd see is processing failed.. i can't access my phone any more. I have reset my password several times, but still same result.
can someone please help me to resolve the issue.
thanks in advance
I forgot my alternative password and chose factory reset by holding volume up key, home button and power button together. It resulted in my phone being locked. But after reboot, it asks for Samsung account ID and password. While entering the ID and password, all i'd see is processing failed.. i can't access my phone any more. I have reset my password several times, but still same result.
can someone please help me to resolve the issue.
thanks in advance
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