I have a stock, unrooted Z1 Compact, D5503 running Android 5.1.1, build 14.6.A.0.368.
Ever since the latest update, at random times, it sets the ring volume to zero and doesn't allow me to change it.
When I press and hold volume up, the slider pops up, but the indicator for volume doesn't move from the lowest position.
When I press and hold volume down, the phone changes from ring to vibrate, but no other change. Ring volume stays at zero. When I try Settings, Sound & Notification, media volume and alarm volume work as normal, but I can't adjust ring volume from zero.
The only fix I have found that works is to turn the phone off and on. The problem goes away, until some random trigger starts it again.
It's extremely annoying, and I have missed important calls because my phone won't ring.
I've sent an email to Xperia Care, maybe they can fix it, but I thought I'd try here because I've seen so many problems fixed through this forum. Any ideas would be greatly appreciated.
Thanks!
Ever since the latest update, at random times, it sets the ring volume to zero and doesn't allow me to change it.
When I press and hold volume up, the slider pops up, but the indicator for volume doesn't move from the lowest position.
When I press and hold volume down, the phone changes from ring to vibrate, but no other change. Ring volume stays at zero. When I try Settings, Sound & Notification, media volume and alarm volume work as normal, but I can't adjust ring volume from zero.
The only fix I have found that works is to turn the phone off and on. The problem goes away, until some random trigger starts it again.
It's extremely annoying, and I have missed important calls because my phone won't ring.
I've sent an email to Xperia Care, maybe they can fix it, but I thought I'd try here because I've seen so many problems fixed through this forum. Any ideas would be greatly appreciated.
Thanks!
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