Asus ZenFone 2 Back Cover Cracking

Hi guys!
I recently noticed that the back cover on my ZenFone 2 has started to crack on the corners from the cover being taken off (http://imgur.com/a/xNyXw) after talking to a friend who also owns the ZenFone 2 who said that the same exact thing was happening to them I decided to talk to Asus support about any viable replacement options and unfortunately the only option I was provided with was to RMA the device either by just sending them my phone and having to wait for them to fix it and send it back to me, or the RMA Express option which costs .00 (and you have to put a credit card on file with them) and they'll ship you a new phone and you just send them the broken one and you're done. I personally find these options a little unfair as I'm someone who needs their phone and can't really wait a month for my phone to be fixed or afford to pay a .00 processing fee to get a new phone sent to me, and I really think that Asus should just be shipping a new back cover to customers who are experiencing this issue, like Apple did with the bottom cover replacement for the MacBook Unibody 2009-2010, and get the customer to ship the cracked cover back to Asus.
Asus support ticket screenshot: http://i.imgur.com/sav8AZG.png?1
Back cover cracks imgur album: http://imgur.com/a/xNyXw
EDIT: Oh just a note, I have always been super careful with this phone, and I've only taken the back cover off 2-3 times and always gently. And I've never dropped the phone and it's been in a case since day one.

Help cracking software on Windows CE Device!

I'm not sure if I am in the right place to ask this, but here goes.

I work for a land surveying company and we have been using a software called C&G to collect data out in the field. The software runs on a piece of hardware called a data collector. To be more exact, it is an Allegro CX made by Juniper Systems. The device is loaded with Windows CE .Net 4.20 along with a program called PocketDOS. The C&G program runs inside of PocketDOS. The software is SUPER old and the company is no longer around to support it. We have no desire to purchase a new software package as this one works just fine for what we need and everyone is used to it.

We have at least 8 licenses for this software, but the problem is, it is coded to register based on the serial number of the Allegro data collector. We have had multiple data collectors go bad, so we are looking to purchase more units, but we will be unable to register the C&G software on these units because the serial numbers will be different.

So my question is, can anyone help me modify the C&G program and make it so that it does not check the serial of the data collector? That way, we can purchase new data collectors and load the software (that we have rights to) on the new units. If the company were around to support the software, we would be able to call them and they would generate new registration codes.

I can send links to download the software, along with any DLLs you might need from the data collector.

Any help on this would be greatly appreciated! Thanks for your time!